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CompanyApr 8, 20263 min read

Introducing Cync

Cync is an advanced referral platform with one job: every referral tracked until it books, and the sending practice told the moment it does.

A referral is a handoff between two practices, usually carried by a fax machine. Everyone involved works hard, and even so, the industry's own research says about half of these handoffs never end in a visit. Not because anyone dropped the ball on purpose. Because nothing was watching.

We have been building software and running infrastructure for healthcare operations in Seattle since 2017. Cync is that experience pointed at one problem: the referral loop.

What Cync does

Smart automation reads whatever arrives, by fax, by email or uploaded by hand, and turns it into a clean patient record in a live worklist. An enterprise-grade outreach engine texts and calls the patient until someone answers. And the day the visit is booked, the practice that sent the referral gets a closure notice, automatically. See how it works.

What Cync does not do

It does not replace your EHR, and it does not ask the practices referring to you to change anything. They keep faxing exactly as they do today. You keep your systems. Cync picks up the work in between.

See it run

Book thirty minutes and we will run your inbound and outbound flow end to end on synthetic data. Or call (877) HYPER77 and talk to a person.

Sources: BD Emerson, Referral Leakage Statistics and Benchmarks (2026); Patel et al., JGIM (2018). Figures describe the referral industry, not results measured in Cync.

See every referral through to a booked visit

Book a demo and watch a referral move from received to loop closed.

No EHR integration required Live in fifteen minutes HIPAA and SOC 2 compliant
Coordinator walking a colleague through the Cync worklist